HomeDeliDelete your HomeDeli account
You can delete your HomeDeli account at any time, from the app or from this website. Deletion is immediate and cannot be undone.
From the app
- Open HomeDeli and sign in.
- Open the Profile tab if you are a buyer, or the Account tab if you are a cook.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account and the data listed below are removed straight away.
From this website
Sign in, open your profile page, and use the same Delete account button at the bottom. Profile
If you cannot sign in
Write to support@thehomedeli.com from the address your account uses and ask for it to be deleted. We confirm the request and delete the account within 30 days.
What gets deleted
Everything tied to your account: sign-in credentials, name and email address, your profile, and — for cooks — the business profile, pickup address and location, dishes, and photos. Orders and their contents, chat conversations, reviews you wrote and reviews written about you, blocks, reports you filed, and the device tokens used to send you notifications all go with it.
What is kept, and for how long
Conversations, orders and reviews involve two people, so deleting your account removes them for the other person as well. Encrypted database backups may still hold your data for up to 30 days, after which they are overwritten.
Questions
Write to support@thehomedeli.com and we will answer.