Privacy Policy

Last updated: October 2026

HomeDeli ("we", "us") runs an app and website that connect home cooks with buyers nearby. This policy explains what information we collect, why, who can see it, and how you can control or delete it.

Information we collect

Account: your email address, display name, and whether you are a buyer or a cook. If you sign in with Google or Apple, we receive your name and email from them; with Apple's "Hide My Email" we receive a private relay address instead of your real one.
Cook profile: business name, bio, cover photo, dishes (names, descriptions, prices, photos), weekly hours and your time zone. These are shown to buyers. Your pickup address and exact pickup location are stored too, but are not shown in search — see Location below.
Orders: the dishes and quantities, total, requested time, any note, and whether it is pickup or delivery. For delivery, the address you enter is stored with the order and shared with that cook.
Messages: chat between a buyer and a cook, kept so both participants can see the conversation.
Reviews: ratings and comments buyers leave for a cook after an order, shown on the cook's page; and private ratings a cook may leave about a buyer, visible only to that cook.
Safety: users you block, reports you file, and content other people report to us.
Referrals: which cook invited which other cook, for the referral program described in our Terms of Service.
Referral earnings and payouts: for cooks in the referral program, the credits you have earned and any payout you request — its amount, status, and the contact or payment details you write in the request so we can pay you.
Notifications: if you allow notifications, a token that identifies your device to the notification service.

Location

When you search for cooks, your device's location is sent with that search so we can find cooks near you. We do not store it, and we never track your location in the background. You can search from a ZIP code instead; the ZIP is used to look up the area and is remembered only on your device.

Cooks share a pickup location. In search, buyers see an approximate point about a block or two from it, never the exact spot, and distances are measured from that point. The exact address is shown only to a buyer whose pickup order the cook has accepted.

Stored on your device

Your language, search radius, ZIP code and cart are saved on your device so the app remembers them. They do not leave the device unless you use them — for example, the cart is sent when you place an order.

What we don't collect

HomeDeli does not take payment for food or see card details; buyers and cooks settle payment directly. The only money we send is referral payouts, using the details you give us in a payout request.
We do not use advertising or analytics tools, and we do not track you across other apps or websites.

How we use information

To run the service: search, menus, orders, messaging, reviews and the referral program.
To send the emails your account needs (confirming your address, resetting your password) and the notifications you turned on.
To keep the service safe: we review reported content, and an automatic filter blocks certain words in messages and reviews.

Who can see it, and who we share it with

Other users see what the service needs them to see: buyers see a cook's profile, dishes, hours and reviews; a cook sees the name, order details and any delivery address of buyers who order from them; both sides of a chat see its messages.

Service providers that process data for us, only to run HomeDeli:

Supabase — database, sign-in and photo storage.
Vercel — hosting for our website.
Expo, Apple Push Notification service and Google Firebase Cloud Messaging — deliver notifications. They receive your device token and the notification itself, which can include the sender's name and the text of a message.
Resend — sends account emails.
Google and Apple — when you choose to sign in with them.
Google Maps (Android) and Apple Maps (iOS) — draw the map on the search screen.

We do not sell your personal information or share it for advertising. We may disclose information if the law requires it, or to protect people's safety.

Keeping and deleting your data

We keep your information while your account exists.

You can delete your account at any time, in the app or on the website. Deletion happens immediately and removes the information above, including your photos. Conversations, orders and reviews involve two people, so deleting your account removes them for the other person as well.

Encrypted backups may hold deleted data for up to 30 days before they are overwritten.

Step-by-step instructions: Delete your account

Your choices and rights

You can change your name, profile and password in the app, and turn notifications or location off in your device settings at any time. You can ask us for a copy of your information or for its deletion by writing to us; we answer within 30 days. Residents of some US states, such as California, have these rights under state law; we do not sell or share personal information, and we will not treat you differently for using them.

Children

HomeDeli is for people 18 and older and is not directed at children.

Security

Connections are encrypted, and access to data is limited by rules in our database, so each person can reach only what is theirs to see. No system is perfectly secure, but we work to protect your information.

Changes to this policy

If our practices change, we will update this page and the date at the top.

Contact

Questions or requests? Email support@thehomedeli.com.