Terms of Service

HomeDeli is an online platform that helps buyers discover local home cooks, place orders with them, and communicate with them.

HomeDeli:

• is not a restaurant;
• is not a food seller;
• is not a delivery company;
• is not a payment processor;
• is not a party to the agreements between buyers and cooks.

Orders are placed through the Service, but payment, food preparation, pickup, delivery, refunds, and any other arrangements are made directly between the buyer and the cook.

To use HomeDeli you must:

• be at least 18 years old;
• have the legal capacity to enter into binding agreements;
• comply with all applicable laws.

You may not use HomeDeli if your account has previously been suspended or terminated.

Buyers may browse and search for cooks, place orders, message cooks, and leave a review after a completed order.

Buyers agree to:

• communicate respectfully;
• provide accurate information;
• leave honest reviews;
• comply with all applicable laws.

Cook accounts are available only through:

• an invitation from an existing cook; or
• another invitation method approved by HomeDeli.

Each cook is solely responsible for:

• complying with all applicable food safety laws;
• obtaining required licenses or permits;
• complying with local cottage food regulations;
• ensuring food quality and safety;
• maintaining accurate menu information;
• setting prices;
• updating availability.

HomeDeli does not inspect, certify, supervise, or guarantee any kitchen, food preparation process, or food products offered through the Service.

HomeDeli does not process payments for food. Buyers and cooks arrange payment independently.

HomeDeli has:

• no access to payment information exchanged between buyers and cooks;
• no responsibility for payment disputes;
• no responsibility for refunds;
• no responsibility for pricing decisions.

The only payments HomeDeli makes are referral rewards to cooks under Section 6.

HomeDeli may operate a referral program for cooks. Unless otherwise stated:

• a referring cook receives 10% of subscription revenue generated by the referred cook;
• rewards apply only while the referred cook maintains an eligible subscription;
• no referral payments are currently available because subscriptions are free.

HomeDeli may modify, suspend, cancel, or terminate the referral program at any time. Fraudulent, misleading, or abusive referral activity may result in forfeiture of rewards and account suspension.

You retain ownership of the content you submit, including:

• photos;
• menus;
• descriptions;
• reviews;
• messages.

You grant HomeDeli a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content solely for the purpose of operating and improving the Service. When you delete your account, your content is removed as described in our Privacy Policy.

You represent that:

• you own the content or have permission to use it;
• your content does not violate any law;
• your content does not infringe the rights of others.

HomeDeli has zero tolerance for objectionable content and abusive users. You agree not to post, send, or upload:

• harassment, threats, bullying, or hate speech directed at anyone;
• sexually explicit, violent, or otherwise obscene content;
• false or misleading information, including about food, ingredients, or allergens;
• content that impersonates another person or business;
• spam or unsolicited promotion;
• malicious software.

You also agree not to:

• attempt unauthorized access to the Service;
• interfere with other users or with the Service;
• violate any applicable laws;
• abuse the referral program;
• use automated tools to scrape or copy data without authorization.

You can report content and users, and block anyone, from within the app. We review reports and act on them within 24 hours, which may include removing the content and suspending or terminating the account responsible.

Reviews should reflect genuine experiences. HomeDeli may remove reviews that are fraudulent, abusive, defamatory, or otherwise violate these Terms.

HomeDeli provides the platform through which orders are placed, but is not a party to them. HomeDeli does not guarantee:

• food quality;
• food safety;
• availability;
• pricing;
• delivery;
• pickup arrangements;
• payment performance.

Any transaction between buyers and cooks is undertaken entirely at their own risk.

Buyers are responsible for discussing ingredients, allergens, dietary restrictions, and food preparation methods directly with the cook before ordering food. HomeDeli makes no representations regarding allergens, nutritional information, or food safety.

HomeDeli may suspend or permanently terminate an account at any time if we reasonably believe that a user:

• violates these Terms;
• engages in fraud;
• creates legal risk;
• harms other users;
• abuses the platform.

You may stop using the Service at any time and delete your account yourself, in the app or on our website: How to delete your account

The Service is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, HomeDeli disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, HomeDeli and its owners, employees, and affiliates shall not be liable for:

• indirect damages;
• incidental damages;
• consequential damages;
• lost profits;
• personal injury;
• food-related illness;
• property damage;
• disputes between buyers and cooks.

Your sole remedy is to discontinue using the Service.

You agree to indemnify and hold harmless HomeDeli, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising out of:

• your use of the Service;
• your food preparation or sales;
• your violation of these Terms;
• your violation of applicable laws.

We may update these Terms from time to time. If material changes are made, we will update the "Last updated" date. Your continued use of HomeDeli after changes become effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Questions regarding these Terms may be sent to: support@thehomedeli.com